The Gardiner/Apple Group, an accounting firm in Severna Park, MD, relies heavily on having a well maintained, dependable network of reliable systems and peripherals. Because the quality of an accounting firm’s services can hinge on the quality of their systems, it is vital for them to have the confidence of knowing that their network is running in top form.

When Gardiner/Apple began to lose confidence in the systems support they had been receiving, they contacted Ciphent for assistance. They took advantage of our Virtual CTO Services, having us come to their site as an independent auditor to perform a thorough evaluation of their existing IT infrastructure. Ciphent’s feedback on how well their PCs and servers were being maintained provided them with an inside look at how inefficiently their operation was running and where there were flaws needing attention.

The audit report created by Ciphent allowed Gardiner/Apple to approach their PC support group with validation from a third party showing the problems that needed to be addressed so that a solution could be found for ensuring their network was being serviced properly.